Scattered
The one who answers first usually wins.
Always on
The reply still goes out.
Live data
Your database, your calendar, your prices. Live, not guessed.
One engine
WhatsApp, your website, wherever they find you.
H@rts · Douala · EN / FR
AI chatbots wired into the systems you already run. Built in Douala, in English and French.
AI chatbots · Douala · EN / FR
We build the reply that arrives first.
Your customers message three businesses at once. We build the chatbot that answers yours in seconds, checks your live data, and passes your team only the conversations that need a person.
01 · The gap
This is not a technology problem. It is a timing problem, and it is costing you deals you never hear about.
A customer who waits an hour has usually already bought somewhere else.
Messages that land in the evening sit until Monday morning.
When everyone can answer, everyone assumes someone else did.
You can double the ad budget and still grow slowly, because half the enquiries go cold in the chat.
02 · The engine
WhatsApp is where we started. The same engine runs as a website widget or on any other channel, and it plugs into the systems your business already runs on.
03 · The handover
Three quarters of people say a bot cannot handle their real question. They are usually right, and the reason is almost never the bot. It is what happens next. The conversation gets thrown to a human with none of the context, and the customer has to start again from the beginning.
We build the handover first and the answers second. Your team opens a conversation already knowing who it is, what they asked, what the bot checked, and what it could not settle. The customer repeats nothing.
A bot that knows when to stop is worth more than a bot that never stops.
09:41Do you still have the black one in 42?
09:41Yes, two left in Akwa. Want me to hold one for you?
09:42Can I pay in instalments?
Bot stops. Passes to a person, with the whole conversation attached.
09:42Hi, this is Marie. I can see you want the black 42 held. Yes, we do instalments.
04 · Try it
Press and hold the button. Do not let go until the reply sends.
03:14Bonjour, vous avez encore le modèle noir en 42 ?
03:19Allo ?
04:02Ok merci quand même.
You held for 0.0 seconds. Your customer waited nine hours. The engine replies in about one.
05 · Underneath
Most agencies stop at a script. When a bot needs a database that does not exist yet, or an integration into the system running your stock, that is our own work rather than someone we have to call.
Web systems, internal tools and the workflows a chatbot has to sit on top of.
The data layer that makes a live answer possible, designed to hold up on your busiest day.
Infrastructure, monitoring and support, so the thing that is now answering your customers stays up.
CRM, ERP, POS or a spreadsheet you have not replaced yet. We meet the system you actually have.
06 · In production
Every case study we publish answers the same four questions: who, what hurt, what we built, what changed. The card below shows that format. Real client work replaces it as clients approve publication.
Retail · WhatsApp chatbot
Format example
00% The number, then what the number is.
07 · Pricing
First we build it. Then you decide whether we look after it. Most clients take both, and the second one can start at launch.
01 · Build
WhatsApp, website widget or both, integrated into the systems you already run. Scoped and quoted per project and delivered in milestones you approve and pay against, so cost and progress stay predictable from kickoff to launch. What moves the number is how many channels it covers, what live data it has to read, and whether that data exists yet.
Just need a website, a logo or a WhatsApp Business presence first? Fixed price starter packages begin at $80.
02 · Keep it running
For a live chatbot that has to stay right
$125 / month
Active development and tighter targets
Talk to us
Prices in USD. Local billing available in XAF by Mobile Money or Orange Money. A retainer is optional and can start at launch.
08 · H@rts Academy
A free bilingual training portal for people learning to use AI in their own work, and paid upskilling for teams who would rather run the thing themselves than call us every time.
09 · Questions
It handles what it can genuinely answer and hands over the rest. We tune it against your real message history, so it learns your actual questions rather than a generic script. Anything it cannot settle goes to your team with the full conversation attached.
A person takes over, and the customer repeats nothing. We build that path first, before we build a single answer, because it is where most chatbots fail.
Sometimes you do not. We scope before we sell, and if what you actually need is the database underneath or a fix to the workflow, we will tell you and quote that instead.
Builds start at $300 and are quoted per project against milestones you approve. Care is $125 a month and optional. You will have the number before any work starts.
10 · Who we are
We build for businesses across Cameroon and beyond, in English and in French, and we stay on the phone after launch. Chatbots are the offer. The engineering under them is how we keep the offer honest.
11 · Get a quote
Describe what you want automated, or what is breaking underneath it. We reply within one business day with a scoped approach and a clear price.
If it is urgent, message us on WhatsApp and we will pick it up now.
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